Privacy Policy

Privacy Policy of LotteryOZVictory

1. Introduction

At LotteryOZVictory ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing our website or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

This includes information that can be used to identify you, such as:

Full name
Date of birth
Contact information (email address, phone number, postal address)
Government-issued identification (for age verification and prize claims)
Financial information (payment details, bank account information for prize payments)
Username and password

2.2 Non-Personal Information

This includes information that does not directly identify you, such as:

Browser type
Device information
IP address
Operating system
Pages visited and time spent on our website
Game preferences and playing patterns

3. How We Collect Information

We collect information through various methods:

Direct Interaction: When you register for an account, purchase lottery tickets, claim prizes, or communicate with our customer support team.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website and collect information about your browsing activities.
Automated Technologies: When you visit our website, our servers automatically record certain information about your device and visit.
Third Parties: We may receive information about you from third parties, such as identity verification services, payment processors, and marketing partners.

4. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To process transactions and deliver winnings
To verify your identity and age
To comply with legal and regulatory requirements
To communicate with you about your account, promotions, and updates
To personalize your experience and offer tailored content
To analyze and improve our services
To detect and prevent fraud, unauthorized activities, and security breaches
To enforce our terms and conditions

5. Disclosure of Your Information

We may share your information with the following parties:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
Regulatory Authorities: Government and regulatory bodies as required by law, such as gambling commissions and tax authorities.
Business Partners: Third parties with whom we collaborate to offer joint promotions or services.
Professional Advisors: Legal, financial, and other professional advisors in connection with corporate transactions or legal proceedings.
Other Users: When you choose to share your information publicly on our platform, such as when you win a prize and consent to publicity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and review the information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict processing of your information
Data portability (receiving a copy of your information in a structured format)
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please refer to our Cookies Policy.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the information to Australia and process it there.

10. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

11. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 18, we will delete such information as quickly as possible.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Complaints

If you have a complaint about our handling of your personal information, please contact us using the details above. We will respond to your complaint within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.