RESPONSIBLE GAMBLING

Our Commitment to Responsible Gambling

At LotteryOZVictory, we are committed to promoting responsible gambling practices and providing a safe environment for all our participants. We believe that gambling should be an entertaining activity and not a source of financial or personal harm.

We have implemented various measures to help our participants gamble responsibly and to prevent gambling-related problems. This page outlines our responsible gambling policy and provides resources for those who may need assistance.

Understanding Responsible Gambling

Responsible gambling means:

• Viewing gambling as entertainment, not as a way to make money
• Setting and sticking to affordable time and money limits
• Understanding the odds and accepting that losing is part of the game
• Not letting gambling interfere with work, family, or personal responsibilities
• Not gambling to escape from problems or negative emotions
• Not chasing losses by continuing to gamble or increasing wagers

Our Responsible Gambling Tools

We provide various tools to help you manage your gambling activity:

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account. These limits help you control how much money you can deposit into your account within a specified time period. Once set, a deposit limit cannot be increased without a cooling-off period, though it can be decreased at any time.

Loss Limits

You can set limits on how much you can lose within a day, week, or month. Once you reach your loss limit, you will not be able to place further wagers until the limit period resets.

Session Time Limits

You can set limits on how long you can be logged into your account. Once you reach your time limit, you will be automatically logged out and will not be able to log back in until a specified time has passed.

Reality Checks

Our platform provides periodic notifications to remind you how long you have been playing and how much you have won or lost during your session. These reality checks help you stay aware of your gambling activity.

Account History

You can access detailed records of your gambling activity, including deposits, withdrawals, wagers, and results. This information can help you track your gambling habits and make informed decisions.

Self-Exclusion Options

If you feel that you need to take a break from gambling or stop gambling entirely, we offer the following self-exclusion options:

Temporary Self-Exclusion

You can temporarily exclude yourself from our platform for a period of 24 hours, 7 days, 1 month, 3 months, or 6 months. During this period, you will not be able to access your account or place any wagers.

Permanent Self-Exclusion

You can permanently exclude yourself from our platform. This is a serious step that should be carefully considered. Once activated, permanent self-exclusion cannot be reversed.

BetStop National Self-Exclusion Register

BetStop is a free national self-exclusion service that allows you to exclude yourself from all licensed online and phone betting services in Australia. Visit betstop.gov.au for more information.

Signs of Problem Gambling

Problem gambling can affect anyone. Here are some signs that may indicate you have a gambling problem:

• Spending more time or money on gambling than you can afford
• Finding it difficult to stop or control your gambling
• Lying about your gambling to family or friends
• Borrowing money or selling possessions to fund gambling
• Gambling to escape problems or relieve stress or depression
• Neglecting work, family, or personal responsibilities due to gambling
• Chasing losses and believing you can win back money you've lost
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Jeopardizing relationships, job opportunities, or education due to gambling

Self-Assessment

If you're concerned about your gambling habits, ask yourself these questions:

1. Have you ever felt the need to bet more and more money?
2. Have you ever had to lie to people important to you about how much you gamble?
3. Have you spent more than you can afford on gambling activities?
4. Have you borrowed money or sold anything to finance your gambling?
5. Have you gambled longer than you had planned?
6. Has gambling caused you any health problems, including stress or anxiety?
7. Have other people criticized your gambling?
8. Has your gambling caused financial problems for you or your household?
9. Have you ever felt guilty about the way you gamble or what happens when you gamble?

If you answered "yes" to several of these questions, you may be at risk of developing a gambling problem, and we encourage you to seek help.

Help and Support Resources

If you or someone you know is experiencing problems with gambling, there are several organizations that provide free, confidential support:

Protecting Minors

It is illegal for individuals under the age of 18 to gamble in Australia. We take the protection of minors seriously and employ strict age verification procedures. We encourage parents and guardians to:

• Use parental control software to restrict access to gambling websites
• Keep login details secure and not share them with minors
• Educate minors about the risks associated with gambling
• Report any suspected underage gambling to us immediately

Our Commitment

As part of our commitment to responsible gambling, we:

• Train our staff to recognize signs of problem gambling and provide appropriate assistance
• Do not knowingly allow problem gamblers to use our services
• Do not target vulnerable individuals or minors in our marketing
• Present honest and accurate information about our games and odds
• Support research, education, and treatment of problem gambling
• Regularly review and improve our responsible gambling measures