Terms and Conditions of LotteryOZVictory

1. Introduction

These Terms and Conditions ("Terms") govern your use of the LotteryOZVictory website and services (collectively, the "Services") operated by VICTORY LOTTERY SERVICES PTY LTD (ABN 34 625 781 459) ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years of age
  • Be a resident of Australia
  • Have the legal capacity to enter into a binding contract
  • Not be prohibited from gambling under any applicable laws
  • Not be excluded or self-excluded from gambling activities

We reserve the right to verify your age, identity, and eligibility at any time, and to refuse or terminate service to anyone for any reason at our sole discretion.

3. Account Registration

To use certain features of our Services, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your account credentials confidential
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You may not transfer or sell your account to another person. We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or outdated.

4. Lottery Games and Draws

4.1 Game Rules

Each lottery game offered through our Services has specific rules, odds, and prize structures. By participating in any game, you agree to abide by its specific rules, which are available on our website.

4.2 Ticket Purchases

All ticket purchases are final and cannot be canceled, refunded, or exchanged once confirmed, except as required by law. You are responsible for verifying the accuracy of your ticket details before confirming your purchase.

4.3 Draw Procedures

All draws are conducted using certified random number generators or other approved mechanisms in accordance with regulatory requirements. Draw results are final and binding.

4.4 Prize Claims

Prize winners must claim their prizes within the specified timeframe for each game. Unclaimed prizes will be handled in accordance with applicable regulations. For major prizes, winners may be required to present valid identification and complete additional documentation.

5. Payment and Financial Terms

5.1 Deposits

You may deposit funds into your account using the payment methods we accept. Minimum and maximum deposit limits may apply. We reserve the right to change accepted payment methods at any time.

5.2 Withdrawals

You may withdraw available funds from your account subject to our verification procedures. Minimum and maximum withdrawal limits may apply. Withdrawals will be processed to the same payment method used for deposits where possible.

5.3 Fees

We do not charge fees for standard deposits or withdrawals, but your payment provider may impose fees. We reserve the right to introduce fees with appropriate notice.

5.4 Account Currency

All accounts are maintained in Australian dollars (AUD). Any transactions in other currencies will be converted at the prevailing exchange rate.

6. Responsible Gambling

We are committed to promoting responsible gambling. We provide tools and resources to help you manage your gambling activity, including:

  • Deposit limits
  • Time limits
  • Self-exclusion options
  • Reality checks
  • Account history and spending records

If you believe you may have a gambling problem, we encourage you to use our self-exclusion tools or contact Gambling Help on 1800 858 858.

7. Prohibited Activities

When using our Services, you must not:

  • Violate any applicable laws or regulations
  • Create multiple accounts or use accounts on behalf of others
  • Use automated systems, bots, or software to interact with our Services
  • Engage in fraudulent activities or transactions
  • Manipulate or attempt to manipulate any game, draw, or outcome
  • Harass, threaten, or offend other users or our staff
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to bypass or circumvent any security measures

Any violation of these prohibitions may result in immediate account suspension or termination, forfeiture of funds, and potential legal action.

8. Intellectual Property

All content on our website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is our property or the property of our licensors and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, display, perform, or use our intellectual property without our prior written permission.

9. Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our Services
  • Any conduct or content of any third party on our Services
  • Any content obtained from our Services
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims arising from or related to our Services shall not exceed the amount you have paid to us in the previous three months.

11. Indemnification

You agree to indemnify, defend, and hold harmless LotteryOZVictory, its affiliates, officers, directors, employees, agents, and licensors from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.

12. Disputes

Any dispute arising from or relating to these Terms or our Services shall be resolved through the following process:

  1. Informal Resolution: Contact our customer support team to attempt to resolve the issue informally.
  2. Formal Complaint: If informal resolution is unsuccessful, submit a formal written complaint.
  3. Mediation: If the complaint remains unresolved, either party may initiate mediation with a mutually agreed-upon mediator.
  4. Legal Proceedings: If mediation is unsuccessful, legal proceedings may be initiated in the courts of Victoria, Australia.

These Terms are governed by the laws of Victoria, Australia, without regard to its conflict of law principles.

13. Changes to Terms

We may modify these Terms at any time by posting the revised version on our website. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.

We will notify you of significant changes through email or notices on our website. It is your responsibility to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

15. Entire Agreement

These Terms, together with our Privacy Policy and any game-specific rules, constitute the entire agreement between you and LotteryOZVictory regarding your use of our Services, superseding any prior agreements or understandings.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of LotteryOZVictory.

17. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.